B&W-Colouring-Poster-2019

Christmas Island Day Visit

Families can book the Christmas Island experience as a day visit, or as an overnight stay.

November Dates: 26th, 27th & 28th

December Dates: Every Thursday to Sunday as well as December 22 & 23

 

Your Christmas Experience includes:

  • A journey on the North Pole Express train
  • Adults and children make a Christmas arts and crafts with the Elves
  • Elf Entertainment with Santa’s Head Elves
  • Personal Visit Santa – kid’s and infants receive present and sweet treat
  • Christmas cinema room
  • Letters to Santa
  • Christmas Face Painting
  • Christmas Family Photo (extra fee) – this must be booked online at time of booking
  • Paint and Decorate your own Christmas Elf & Fairy House (extra fee) – this must be booked online at time of booking
  • Christmas Carvery, Desserts, Drinks at The Lakehouse (extra fee)

Christmas Island Rates
€18.50 Adult
€24.50 Child
€10.00 Infant

All children will receive a mini Christmas plush character, a gift from Santa and a sweet treat.

Christmas Island + Overnight Stay 2021

Each accommodation unit at the resort is an individual lodge, and therefore you won’t be mixing with other families. Families will also remain in their own family pod throughout the experience. The resort offers a few different accommodation types and further details/photos can be viewed through the main Hidden Valley website: www.hiddenvalley.ie

Your Ticket
Please know your Booking Reference number (you don’t need to print anything) and dress appropriately, as this is both an indoor and outdoor event. You must be checked in 30 minutes before your scheduled time.  Car parking is free on site.

Your journey will take approximately 1 hour. If you’re getting food on site and have booked a family photo and/or the Christmas Fairy Door, then most families are with us for 2 hours.  If you have booked your ticket at the end of the day, then please feel free to arrive earlier on the day to avail of the extra facilities. If you booked the first time slot of the day, then you can stay on after your visit to Christmas Island to avail of the extra facilities. The Family Photo on Santa’s Sleigh and the Elf & Fairy Christmas House both need to be pre-booked at time of booking.

Opening Times
Each day we open 1 hour before the first scheduled time slot and we close 1 hour and 30 minutes after the last scheduled time slot. Your scheduled time on your ticket is when your journey begins on The North Pole Express. Each event must start on time. If you are late for your scheduled time, then you may not have access to the Christmas Experience if all time slots are full. Please allow sufficient time for any unforeseen traffic problems, weather, etc.

The Lakehouse restaurant closes at 9 p.m. each night.

Entrance to Christmas Island
Please put this post code into Google Maps to get to our entrance: A67 CX62. This is the same entrance for The Lakehouse.

Family Pod
Please understand that all families will have to stay within their own family pod throughout the Christmas experience.  Families can book the same time slot as their friends, however please ensure your children understand they can’t be running around mixing with their friends.  Families who attend who do not follow all social distancing guidelines will be asked to leave the premises.  Our main priority is to keep all our guests and team safe, and this can easily be achieved by following all social distancing guidelines. Adults will need to wear face masks indoors if the Covid guidelines at the time of event require them.

Accessibility
Please note buggies are not allowed on The North Pole Express (they can be left at designated areas). The park is wheelchair friendly, however access to the train is not.  There is bridge access to Christmas Island.

Weather
This is both an indoor and outdoor event, so please dress accordingly. The event still operates in the rain and the wind, so if it’s raining on the day you are scheduled to come, then please bring a rain coat! The event is mostly indoors, however you will be outdoors walking from one area to the next.

The Lakehouse Restaurant & Ice Cream Parlour
Hot food, desserts and drinks are served all day from our restaurant with both indoor and outdoor seating.  The restaurant closes each night at 9 p.m.  If you’ve booked one of the later time slots of the day, then please be sure to arrive much earlier for food. The Lakehouse will be serving a Christmas carvery along with other items. Please see The Lakehouse Restaurant page for more details.

Cancellations

All sales are final and non-refundable. Customers can change their date/time of booking with a minimum of 48 hours notice.

If you are unable to attend, your tickets can be transferred to other family and friends. There is a €10 administration fee to change the names and details of the tickets.

Photos
Video recording is not allowed on site, however there will be lots of photo opportunities so don’t forget your camera.

Pets
Pets are not allowed.

Booking Your Tickets
Tickets can only be purchased online through our website www.christmasisland.ie

FAQ’S
Please have a look at our FAQ’s page as it has a lot more information. We recommend reading this page before booking.

Questions/Comments
For further questions please email info@christmasisland.ie (emails are answered daily).

POSTER COMPETITION
Don’t forget to print off and colour/decorate your Colouring Poster and bring with you on your scheduled day. Don’t be afraid to get creative! The winning poster will be posted to our Christmas Island Facebook page on December 24th!! Children will hand in their Colouring Posters to the Elf at the Elves Gift Exchange.

CHRISTMAS JUMPERS – BEST DRESSED FAMILY
Get in the Festive Spirit and wear your Christmas Jumpers and Accessories
We love all things Christmas, so don’t be afraid to wear your favourite Christmas jumper and accessories to go with it. We will have a prize for the “Best Dressed Christmassy Family”. All you have to do to enter is take a photo of your family on site at Christmas Island and send us your photo on Facebook. The winning family’s photo will be posted to our Facebook page on December 24th.